Thank you for choosing Yuen Cable & Co. for your high-end audio cable needs. We take pride not only in the quality of our products but also in our commitment to delivering them swiftly and securely.

 

Below are the details of our Shipping policies and procedures:

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1) Shipping Locations
We ship worldwide to all countries served by our express delivery partners.

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2) Shipping Method
All orders are shipped via express delivery to ensure your products arrive as quickly as possible and in perfect condition.

 

3) Shipping Time
Orders are typically processed within 3-7 business days after the cables are ready. We will provide you with a tracking number so you can monitor your package's journey.

 

4) Shipping Fees
Shipping fees vary based on the destination and the weight of the package. You will be

informed of the exact shipping fee after we receive your order.

 

5) Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes once they reach the destination country. These charges are the responsibility of the recipient, as we cannot control or predict them.

 

6) Damaged or Lost Shipments
If you believe your package has been damaged during shipping or if you have not received it within the expected timeframe, please contact us immediately at cs@yuencable.com. We are dedicated to resolving such issues promptly.

 

7) Contact Information

For any shipping inquiries, product questions, or to place an order directly, please use our order form or email us by cs@yuencable.com.

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Thank you for trusting Yuen Cable & Co. We look forward to meeting your audio needs.